Refund policy

🔁 Return & Refund Policy

Women Clothing Zun

At Women Clothing Zun, customer satisfaction is our top priority. We strive to provide high-quality products, but if you face any issue with your order, please review our policy below.

✅ Eligibility for Return / Exchange

A return or exchange request will be accepted if:

  • The item received is damaged or defective

  • The wrong product (size, design, or article) is delivered

🕒 Customers must contact us within 3 days of receiving the order.

❌ Non-Returnable / Non-Refundable Items

  • Used, washed, or altered items

  • Products without original tags or packaging

  • Slight color variation due to lighting or screen resolution

  • Sale or discounted items are non-returnable & non-refundable

🔄 Exchange Policy

  • Exchange is subject to stock availability

  • Customers are responsible for courier charges for exchanges

  • If the desired item is unavailable, store credit may be offered

💸 Refund Policy

  • Refunds are applicable only in case of damaged or wrongly delivered items

  • Refunds will be processed via Bank Transfer / JazzCash / EasyPaisa

  • Processing time: 7–10 working days after product inspection

  • Courier charges are non-refundable

📦 Return Process

  1. Contact us with your order number and clear product pictures

  2. Wait for approval from our team

  3. Return the item as per instructions

  4. Exchange or refund will be processed after inspection

📞 Contact Us

📱 WhatsApp: +92 331 6253725
📧 Email: official.zun.34@gmail.com